Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times:
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United Kingdom: 3-7 business days
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International: 7-14 business days
Please note that delivery times are estimates and may vary due to factors outside our control, such as courier delays or customs processing.
Shipping Costs
Shipping costs are calculated at checkout. We may offer free shipping promotions from time to time.
Delays
While we aim to deliver within the estimated timeframes, delays can occasionally occur due to:
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High demand periods
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Courier issues
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Weather or unforeseen circumstances
We appreciate your patience in such situations.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
If you notice an error, please contact us immediately at support@thebreezeuk.com
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered.
If your package is missing, please contact the courier directly using your tracking information.
Last updated: 10/04/2026